Invite Cynthia Clay to Your Next Event
Cynthia Clay delivers engaging, memorable keynotes that motivate people to take action. She combines humor, deep experience, and original insights to create interactive, engaging keynotes and workshops. She gets to know her audience in advance and customizes all content to meet her clients’ needs and energize her participants.
About Cynthia Clay
Cynthia is the President and CEO of NetSpeed Learning Solutions, author of Great Webinars: How to Create Interactive Learning that is Captivating, Informative and Fun, and co-author (with Ray Olitt) of her latest book, Peer Power: Transforming Workplace Relationships.
She earned a Master of Fine Arts (MFA) in Theatre Directing from the University of Washington and promptly entered the corporate arena, first working in a variety of Human Resource roles for nine years at a regional bank, followed by three years as the manager of the training department at a Seattle-based hospital. She started her consulting practice in 1992 and has since led the development of NetSpeed Learning Solutions, a leading training and development company.
Her diverse clients have included REI, Microsoft, Nielsen, BP, Monsanto, Penn National Gaming, the US Tennis Association, Valero Energy, the Boys & Girls Clubs of America, and the US Government Accountability Office. She is a member of ISA (the association of learning providers) where she was honored as Contributor of the Year in 2010 and now serves on their Board of Directors. She is a frequent presenter for the American Society for Training & Development (International Conference and local chapters around the country).
Cynthia is passionate about developing dynamic learning experiences that change individual behavior and transform the workplace. She delivers keynotes and workshops that engage the brain, awaken the spirit, and inspire action. Her style is casual (but focused), funny (but professional), and spontaneous (but well-prepared).
Keynote Topics
Peer Power: Transforming Workplace Relationships
Develop your ability to bring open, honest communication to all of your workplace relationships. Learn simple techniques to influence peers constructively. Deal with nine common behavior patterns that bedevil people at work.
Hear Cynthia describe Peer Power in this video interview.
Check out Cynthia in action in her latest webinar.
Great Webinars: Crossing the Chasm to High-Performance Virtual Delivery
Without the tools or skills to cross the chasm, novice facilitators find it difficult to achieve high-performance in the virtual arena. If you believe that the virtual classroom can be as exciting, meaningful, and relevant as the face-to-face classroom, then join Cynthia at this practical and inspiring session.
Hear Cynthia describe Great Webinars.
Get a preview of Cynthia in action in the Great Webinars online session.
Dazzle Your Customers with Blazing Service
Did you know? It can cost five times more to gain new customers than retain existing ones. In fact, reducing customer defections can boost profits by 25 to 85%. Develop the interpersonal and problem-solving skills of your customer service providers. Learn to dazzle and delight those customers, increasing customer loyalty and retention.
Listen to Building Customer Loyalty, featuring Cynthia’s avatar.
The Leader’s Edge: Five Success Factors Every Leader Must Know
Leading in a VUCA world (volatile, uncertain, chaotic, and ambiguous) requires that your frontline leaders release a command-and-control approach to getting work done and embrace a more collaborative style that engages employees in resolving complex dilemmas. Learn the five leadership guidelines that support the leader’s edge.
Watch Cynthia deliver the Leadership in a Chaotic Age webinar.
In addition to these topics, Cynthia regularly presents on topics from the NetSpeed Leadership program: 24 courses on topics for managers and supervisors.
Watch Cynthia present Delegating Smartly to a webinar audience.
Testimonials
Praise from Participants at Cynthia’s Workshops, Webinars and Keynotes:
Thanks for a GREAT keynote presentation.
Cynthia — thank you again for sharing your inspiration, enthusiasm, and knowledge with our group. It is always an honor to hear you speak with such passion in person and on your webinars.
Outstanding session (as always!)
Absolutely excellent.
Far exceeded my expectations.
I can’t wait to put what I’ve learned into practice! Thank you.
Cynthia hit valuable points and presented them exceptionally well.
Cynthia Clay does a spectacular job of delivering relevant content in an engaging fashion.
Excellent session: So engaging, interesting, informative, and interactive!
Bring Cynthia back again next year.
How to Book Cynthia Clay for Your Next Event
Please contact Elaine Smith at 206-517-5271 or email keynotes@netspeedlearning.com to schedule Cynthia Clay for your upcoming conference keynote, sales team meeting, workshop, or webinar.
Schedule a 15-minute exploratory conversation with Cynthia Clay to determine if she is the best fit for your audience’s needs.
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