Transform your workplace relationships, improve interpersonal effectiveness and cultivate a culture of collaboration
As organizations become leaner and expect more output from fewer resources, workplace conflict increases.
- 36% of employees report that they deal with conflict constantly or frequently.
- Chronic unresolved conflict acts as a decisive factor in at least 50% of employee departures.
- 62% of employees say they left a job in the past at least partially because of a difficult relationship with a coworker.
Workplace conflict is not only a source of frustration. It directly impacts your company’s bottom line. The average annual cost to US companies in paid hours of the time spent dealing with interpersonal conflict between employees is more than $350 billion.
Interpersonal conflict can not only impact employee job satisfaction but can result in declining revenues, inability to retain key personnel, a culture of mistrust, and ultimately the inability to effectively compete as customers defect. Addressing the challenges of workplace conflict is not just about helping co-workers get along. It’s about improving the productivity and effectiveness of your teams and driving the success of your business.
The Peer Power training system is designed to provide practical skills training to help organizations develop high-functioning work relationships at all levels. The program is based on the book Peer Power – Transforming Workplace Relationships. It provides practical strategies for turning challenging co-workers into willing partners, redirecting confrontation into cooperation, and developing a work culture of improved interpersonal effectiveness and productivity.
Peer Power has been designed for engaging, collaborative learning in either a face-to-face or a virtual classroom setting. This blended learning program consists of six two-hour classroom-based learning sessions or six 90-minute webinar workshop sessions. Post-class online reinforcement tools ensure learning transfer and application on the job. The program is supported with an online administrator reporting tool to easily measure the impact of the training program, including a built-in third party evaluation.
Certified NetSpeed Learning trainers are available to deliver one and two-day workshops privately for your employees. NetSpeed Learning Solutions also offers a public webinar workshop series (four sessions), combined with online collaboration at NetSpeed Fast Tracks. Your organization can license the Peer Power program and certify your internal trainers to deliver the program for either a face-to-face classroom setting or in web conferenced virtual classroom sessions. Learn more about purchase options.