Peer Power Workshops
Based on the book Peer Power: Transforming Workplace Relationships
“Peer Power: Transforming Workplace Relationships is my pocket coach. Useful, insightful, and immediately applicable, the book is a life saver in building business relationships and resolving conflicts.”
- Pamela Schmidt, Executive Director of ISA — The Association of Learning Providers.
The Need for Peer Power
According to a recent study conducted by TNS for The Conference Board, employee job satisfaction has dropped significantly in the past 20 years. In 1987, the first year the study was conducted, over 61 percent of respondents indicated that they were satisfied in their current jobs. In 2009, that number had dropped to 45 percent. Of respondents age 25 and under, job satisfaction stood at a lowly 35.7%. “These numbers do not bode well given the multi-generational dynamics of the labor force,” said Linda Barrington, Managing Director, Human Capital, The Conference Board.
How we feel about the people we work with plays a critical role in our overall job satisfaction and our reasons for leaving employers. In a study of employee job satisfaction:
- 62% of employees left one or more jobs in the past at least partially because of a difficult relationship with a coworker
- 30% reported a difficult coworker currently frustrated them
- One-fifth of that 30% stated that the difficult coworker was their immediate boss
[Source: NetSpeed Learning Solutions survey (2008)]
A report by Robert Half International titled Generation Y: What Millenial Workers Want states that the highest work priority for the Y Generation is “a good relationship with bosses and coworkers.” The fact is that interpersonal relationships matter to all generations, even more so to the next generation of workers who likely experience increased job satisfaction when their work relationships work well. This is why having Peer Power is so important. This workshop program dives deeply into the disruptive behaviors that provoke and frustrate workers of any generation.
In the Peer Power Workshop Program, you will examine nine very common difficult co-worker behavior patterns, using a combination of discussions, role plays and case studies.
Peer Power Workshops are available in three formats
- Private Classroom Workshops (for up to 25 participants) -- Six two-hour workshop sessions delivered over two days (three sessions per day)
- Private Webinar Workshops (for up to 30 participants) -- Six 90-minute webinar workshops delivered at a timetable convenient to your organization
- Public Webinar Workshop Series (for up to 100 participants) -- Four 90-minute webinar workshops delivered over four consecutive weeks.
All three formats consist of six modules. (A copy of the book Peer Power: Transforming Workplace Relationships is required for each participant. Book sold separately. Available at major online book sellers.)
Session Outline for the Six-Part Private Workshops and Private Webinars
Session 1: Mistakes We’ve Made (And You Can Avoid)
Session 2: What We’ve Learned: Four Key Principles
Session 3: Strategies for Transforming Relationships
Session 4: Case Studies (Working with Attackers, Whiners, and Scene Stealers)
Session 5: Case Studies (Working with Drive-by Bosses, Manipulators, and Clueless Colleagues)
Session 6: Case Studies (Working with Faux-Smart Bosses, Slackers, and Bullies)
Session Outline for Four-Part Public Webinar Workshop Series
Session 1: Mistakes We’ve Made and What We’ve Learned
Session 2: Strategies for Transforming Relationships
Session 3: Working with Difficult Coworkers — Part I
Session 4: Working with Difficult Coworkers — Part II
Peer Power Keynote Presentations
Cynthia Clay, President of NetSpeed Learning Solutions, and co-author (with Ray Olitt) of the book Peer Power: Transforming Workplace Relationships, is available to do keynote addresses on the subject of Peer Power.
Cynthia Clay has also delivered in-person and webinar presentations of more than twenty other leadership effectiveness topics, including:
- Great Webinars: Crossing the Chasm from Classroom Training to High Performance Virtual Delivery
- The Next Wave: Five Best Practices to Harness Social Media for Learning
- Leadership 2.0: Developing Resilient Leaders in the Rebalanced Economy
Watch the Webinar, Peer Power: Transforming Workplace Relationships. (60 minutes)
For more information about classroom and online workshops that can help your team develop peer power, email info@netspeedlearning.com or call toll-free 1-877-517-5271, Monday–Friday, 8am–5pm PST.